Frequently Asked Questions

Everything you need to know about shopping with Tmat.

How long does shipping take?

Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring your favorite garment and comparing it to our chart for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At Tmat, we prioritize ethical production. Many of our collections use organic cotton and recycled polyester to minimize our environmental footprint.